FAQ – Taylor House

Frequently asked questions about staying at Taylor House:


What is the policy on payment of the deposit?

A deposit of approximately 1/3 of the total cost is payable in advance by Visa, MasterCard or cheque.

To pay a deposit, by Visa or Mastercard, you can provide a card number, expiry date and 3 digit CVVcode by telephone to Mark Rowe at or 1-441-297-0898. Alternatively, some people are happy to send the information by email, splitting the card number between two emails if necessary. If you prefer to pay by cheque, it should be made out to Mark Rowe and mailed to me at Taylor House, 3 Queen Street, St George’s GE05, Bermuda. If you mail a cheque you must notify Mark Rowe after you have posted it. A reservation is not guaranteed until a deposit has been paid.

Please note that: $50 of the deposit is non-refundable. The balance of the deposit is refundable only if a cancellation notice is received 1 month prior to the reserved arrival date. There are no exceptions! It is suggested that you take out travel insurance if you are concerned about losing your deposit due to unforseen illness or any other circumstance.

How is final payment made?

The balance is payable after your arrival in Bermuda in the form of US$ or BDA$ CASH. Add 4% for credit card payments. If you prefer not to travel with cash, there are two banks, each with an ATM, less then a 5 minute walk from Taylor House.

How far is Taylor House from the airport?

The distance from the airport is approximately 3 miles (5 Km). The taxi fare is about $18 and takes about 15 minutes. There are no flight paths over or near Taylor House, so the noise from aircraft engines is not an issue.

What are the directions to Taylor House and how do we get access?

Taylor House is located on Aunt Peggy’s Lane in St George’s. Directions and a map can be found here. Instructions for your arrival and directions will be sent to you by email, upon receipt of the deposit. On the day of your arrival, the keys will be placed in the letterbox. You will be able to leave your luggage inside the apartment when you arrive from the airport; although cleaning may not be completed. (official check-in time is 3pm – see information on check-in and check-out, below).

What time is check-in and check-out?

Official check-in and check-out times are 3:00pm and 10:00am, respectively. Guests often arrive on the same day that the previous guests depart and, in the interim, cleaning has to be completed. This is the reason for restrictions on check-in and check-out times. When there is a gap of one day or more between guests, the check-in and check-out times may be more flexible. You can enquire about this. In any case, you are permitted to store your luggage in the apartment until noon for departing guests, and from noon for arriving guests. [There are no luggage storage facilities at the airport].

What amenities are provided?

Free wireless Internet access is available. There are cable TVs, a DVD player, air-conditioners and ceiling fans in the bedrooms and sitting room. In the main upstairs bedroom there is a queen bed and a twin bed. There is a twin sofa bed in the living room and two single beds (suitable for children) in the the second bedroom (not always available). The kitchen is equipped with an oven, range, microwave, toaster, coffee maker, refrigerator etc. The small bathroom has a tub and shower. A hair dryer, iron and ironing board are provided. In the walled garden there is a table with umbrella and chairs.
Toilet rolls, paper towels, soap, dish washing liquid, trash bags etc are provided.There is no clothes-washing or dish-washing machine. The laundromat is 5 minutes walking distance away.

What about trash?

Full trash bags can be placed in the garden in, or near, the large black bin which is on the lower level in the garden. Please do not put loose trash in the bin. 

Are towels and linens provided and changed daily?

Towels and linens are provided, but are not changed daily. There is no daily maid service included with this type of accommodation. There is a laundromat within a 5 minute walk, if you need it. Two sets of towels are provided per person. Replacement towels and linens can be requested on the 7th day of your stay.

Is public transportation available nearby?

There is a bus stop and a ferry stop within a few minutes walk from Taylor House. The ferries operate from St. George’s to Dockyard (at the other end of the island) between April and November. Buses run in the direction of Hamilton (capital city of Bermuda) every half an hour from St. Georges and are reliable and clean. Travel time to Hamilton by bus ranges from 30 minutes to 45 minutes depending on the route.

Can we rent vehicles ?

You can rent scooters from  Oleander Cycles in St George’s. You can also now rent small electric cars in Bermuda.  Scooters or a car can be parked on the road immediately outside the guest apartment entrance. We advise that you collect your scooters from the office rather than ask for them to be delivered, which can result in delays. Please park your vehicle(s) close into the front door of the guest apartment. Do not leave your vehicle(s) jutting out into the road on the corner as they will obstruct the passage of large vehicles.

How far is it to the nearest beach?

There are three very nice beaches within a 15 minute walk along quiet and picturesque roadways. Some of the best snorkelling in Bermuda is to be found along the coast in the vicinity of these beaches. They are Tobacco Bay, Achilles Bay and St Catherine Beach.  Other beaches such as Clearwater, John Smith’s Bay and Shelly Bay can be reached by a 20 minute bus journey. Beach towels are provided.

What attractions and activities are there in the area?

Taylor House is an historic home close to the center of St George’s Town which is a United Nations “World Heritage Site”. Thus, there are several nearby museums, old forts and churches to visit. The town itself is very picturesque and worth exploring by foot. There are also lovely coastal walks along quiet roadways and along the old “railway trail” which is vehicle-free. On the waterfront, there are boat tours and watersports on offer between April and November.

Are there restaurants and a grocery store nearby?

Since Taylor House is located near the center of the town, you will not be inconvenienced by a shortage of every-day necessities. There is a small, well provisioned grocery store with a popular deli and a variety of restaurants on Water Street within a two or three minutes walk. There is a pharmacy, post office, as well as a variety of shops, two banks with ATMs all virtually on the doorstep.

Are there other occupants at the Taylor House and where does the owner live?

There will be no other guests at Taylor House when you are there. The facilities and amenities described are not shared. The guest apartment has a private entrance. The property owner, Mark Rowe, lives very close by  in St George’s. His daughter Jessica lives next door to the guest apartment. 

Mark Rowe : [email protected] Telephone: (441) 297 0898 or (441) 703 4322